Cookie policy

A cookie is a file that is downloaded onto your computer when you access certain websites. Among other things, cookies allow a website to store and recover information on the browsing habits of a user or their computer and, depending on the information they contain and the way you use your computer, can be used to recognise the user.

Cookies are essential for the proper operation of the Internet, offering countless advantages in the provision of interactive services, while facilitating the users’ browsing experience and website usability.

The information provided below will help you to understand the different types of cookies.

Types of cookies

According to the entity that manages them

• Own cookies: These cookies are gathered by the website publisher itself, in order to provide the service requested by the user.
• Third-party cookies: These cookies are gathered and managed by a third party, and cannot be considered our own cookies.

According to the amount of time they remain active

• Session cookies: These cookies collect information for as long as the user browses the webpage, in order to provide the requested service.
• Persistent cookies: These are stored in the terminal, and the information obtained will be used by the entity in charge of the cookie to provide the requested service.

According to their purpose

• Technical cookies: These are needed for the correct browsing of the web.
• Customised cookies: These allow the user to choose certain features (e.g. language) during their browsing of the website.
• Analytical cookies: These allow the provider of a service to associate browsing behaviour with a user, in order to understand their use of the webpage and to analyse statistics on the most-visited content, number of visitors, etc.
• Publicity cookies: These allow the website publisher to include advertisements on their webpage that are adapted to its content.
• Behavioural publicity cookies: These allow the website publisher to include advertisements on their webpage that are adapted to the information obtained on the user’s browsing habits.

As provided in Article 22.2 of Law 34/2002, of 11th June, on Information Society Services and Electronic Commerce (LSSI-CE), Disfruta Bizkaia informs users of the cookies used on our website:

• Technical cookies: own cookies, persistent cookies.
• Customised cookies: own cookies, persistent cookies.
• Analytical cookies: third-party cookies, session cookie, persistent cookies.

You can disable the use of cookies whenever you think fit using the settings or configuration options on your browser. These allow you to block, restrict, disable or remove cookies. However, we would like to remind you that if you decide to change the settings on the cookies, the service provided by the website could be partially or totally impaired.

We would like to inform you that you can configure the browser in such a way as to inform you about the reception of cookies, so as to prevent them from being installed on your hard disk, should you so desire.

Below, we provide links for different browsers that can be used to complete this configuration:

• For Firefox, click here.
• For Chrome, click here.
• For Explorer, click here.
• For Safari, click here.
• For Opera, click here.

We use cookies from Google Analytics

We use the Google Analytics tool to anonymously measure the way the website is used, so as to improve your user experience.

Google Analytics stores cookies in order to be able to generate statistics on traffic and number of visitors to the website. Your use of this website constitutes acceptance of your information being used by Google. As a result, in order to exercise any of your rights in this regard, you must contact Google directly.

Google Analytics cookies are stored in servers located in the United States, and are not shared with third parties, except in cases where doing so is necessary for the proper operation of the system or when the law obligates Google to do so. According to Google, your IP address is not stored.

Google Inc. is a company participating in “Privacy Shield”, which guarantees that all the transferred information will be treated with a level of protection in accordance with European regulations.

You may consult detailed information on this aspect by clicking on the following link.

If you so desire, you can use the Google Analytics opt-out plugin; by following their instructions, you can reject analytical cookies from this service in all browsers.You can find more information on this by clicking on the following link.